PromptSkillAI (“we”, “our”, “us”) operates an educational platform dedicated to teaching AI prompt engineering and responsible communication with intelligent systems. This Privacy Policy describes how we collect, use, disclose, and protect personal information in compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA) of Canada and the General Data Protection Regulation (GDPR) of the European Union. Last updated: 10 Oct 2025.
We collect personal and technical information to provide and improve our educational services. This includes user registration data (name, email address, billing information), learning progress, device and browser information, IP address, and communication records with our support team. Payment transactions are processed via secure third-party systems; we do not store full credit card details on our servers.
Collected data is used to deliver educational programs, verify identity, manage subscriptions, issue certificates, enhance platform functionality, and ensure compliance with applicable laws. Aggregated, non-identifiable data may be used for analytics and service improvement. We do not sell or disclose personal data for advertising or external marketing.
We rely on multiple lawful bases for processing personal data: (a) contractual necessity to provide courses and support; (b) legitimate interest to improve services and ensure security; (c) legal obligation to retain records; and (d) explicit consent for optional communications, updates, or non-essential analytics.
If you reside in the European Economic Area (EEA) or the United Kingdom, you are entitled to the following rights under GDPR:
To exercise these rights, contact privacy@promptskillai.com. We will respond within 30 days in accordance with legal requirements.
PromptSkillAI uses essential cookies for secure login and progress tracking. Optional analytics cookies help improve usability and platform performance. Users may manage or disable non-essential cookies via browser settings or our cookie preferences panel.
We retain data for as long as necessary to deliver our services, fulfill legal obligations, or resolve disputes. Once no longer required, data is securely deleted or anonymized within 90 days. Certificates and billing records may be retained for up to 7 years as required by law.
We may share limited data with third-party service providers (hosting, analytics, billing) under strict confidentiality and processing agreements. When data is transferred outside Canada or the EEA, we ensure GDPR-compliant safeguards via Standard Contractual Clauses.
All systems are protected by encryption, secure servers, and multi-level access control. Regular audits and staff training reinforce data protection awareness. In the event of a security incident, we will notify affected users and regulators where required by law.
Our services are intended for adults aged 18 or older. We do not knowingly collect data from minors. If such data is identified, it will be promptly deleted.
By using our platform, you consent to the data practices described herein. We may update this Policy periodically to reflect legal, technical, or service-related changes. The latest version will always be published on this page.
For privacy-related inquiries or to exercise your rights, contact our Data Protection Officer at privacy@promptskillai.com.
